At Sprazzatta Organic, we strive to provide you with the best shopping experience and ensure that your skincare products reach you in a timely and secure manner. Please read our shipping policy to understand our process.
1. Shipping Locations
We currently offer shipping within India only. Shipping availability and rates will be provided at checkout based on your delivery address.
2. Processing Time
All orders will be delivered within 1–3 business days from the date of purchase. Please note that this does not include weekends or public holidays. Orders placed during peak seasons (e.g., holidays) may take longer to process.
3. Shipping Methods and Delivery Times
We offer a variety of shipping methods. Delivery times may vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout.
- Domestic Shipping: Typically 3–7 business days depending on the delivery location.
4. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. We offer free domestic shipping on orders over ₹60 or 80 within India.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via WhatsApp or email or SMS. You can track your shipment directly on the shipping carrier’s website using the provided tracking number.
6. Shipping Delays
While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by shipping carriers or other unforeseen circumstances. If there are any delays with your shipment, please contact us, and we will work with you to resolve the issue.
7. Address Accuracy
Please ensure that all shipping information is accurate and complete before finalizing your order. Sprazzatta Organic is not responsible for delays or issues arising from incorrect shipping addresses provided by the customer.
8. Lost or Damaged Packages
We take great care in packaging your products to ensure they arrive safely. However, if your order is lost or damaged during transit, please contact us within 24hrs of receiving your shipment. We will investigate the issue and, if necessary, send a replacement or issue a refund based on the situation.
9. Contact Us
If you have any questions about shipping or need assistance with your order, feel free to contact our customer support team at sprazzattaorganic@gmail.com or 9344184099